How can we help?

Visit kalshiedge.net/autopilot.html and click "Start Free Trial." Enter your email and create a password. No credit card is required for the 14-day trial.

Currently KalshiEdge supports Kalshi 15-minute BTC markets for the Ruby launch. More market types may be added later after testing.

About 5 minutes. Create your account, connect your trading platform via API key, choose a strategy, and flip Autopilot ON. The bot scans every 5 minutes and will trade when conditions are met.

No. If you can copy and paste Kalshi credentials into the encrypted vault, you can use KalshiEdge. The dashboard handles the rest.

Every tier uses Ruby. Free gets 1 Ruby trade/day at 20% sizing capped at $50/trade. Starter, Pro, and Max default to 5%, 10%, and 15% sizing with $100, $250, and $500 caps. Paid 20% sizing requires explicit high-risk acknowledgement.

Not in the launch version. Every tier uses Ruby only; tiers control daily trade quota, default sizing, and dollar caps. We may add more bots later after testing.

KalshiEdge uses a composite signal engine combining momentum, order book depth, funding rates, and liquidation data from Binance (for BTC markets) for Kalshi BTC near-close markets. The composite score drives both whether to enter and how large the position should be.

Results vary based on market conditions and configuration. In internal testing, well-configured strategies achieve 55–70% win rates on near-close markets. Past performance does not guarantee future results. See our Terms of Service for the full disclaimer.

No. We only require Trade permissions on your API key — never withdrawal permissions. Your funds can only leave your account through the withdrawal process on Kalshi directly. We strongly recommend never granting withdrawal permissions to any third-party service.

Go to Settings → Connections in KalshiEdge and click Remove. For extra safety, also delete the API key from your Kalshi account settings directly. This ensures access is fully revoked even if you don't log into KalshiEdge.

API keys can expire or be rotated. Generate a new API key on your trading platform, then update it in KalshiEdge under Settings → Connections. If trades suddenly stop, this is often the cause.

Go to Settings → Billing → Cancel Plan. Cancellation takes effect at the end of your current billing period. You'll retain access until then. No penalty, no questions asked.

We don't offer refunds for partial months, but your 14-day free trial gives you plenty of time to evaluate the service. If you have a billing dispute, email [email protected] and we'll work with you.

Yes, any time. Upgrades are prorated to the current billing period. Downgrades take effect at the next renewal date. Access to higher-tier features ends immediately on downgrade.

Common causes:

• Signal strength below your configured threshold — try lowering it or switching to Aggressive
• No markets meeting the entry window criteria at the moment
• API key expired or revoked — check Settings → Connections
• Daily loss limit reached — the bot pauses when max daily drawdown is hit
• No tradeable markets available on the platform

Check your dashboard's Activity Log for the most recent signal readings.

This usually means your API key has expired or the connection was revoked. Go to Settings → Connections, remove the old connection, and reconnect with a fresh API key from your trading platform.

Prediction markets can have delayed resolution. KalshiEdge polls for resolution after market close and retries up to 3 times. If a market is unresolvable, it's settled by BTC price direction as a fallback. Check your trade history for details on any specific trade.

API keys are encrypted at rest using AES-256 before storage. They are only decrypted in-memory at the time a trade needs to be executed, and are never logged or transmitted in plaintext. See our Privacy Policy for full details.

No. Your individual trading data is never shared with third parties. We use aggregated, anonymized data internally to improve our algorithms. See our Privacy Policy.